Hosting with Us: What’s Included

At 61 Design, we provide high-performance, secure and reliable hosting for your website. When you choose to host your website with us, you’re getting more than just space on a server.

 

Website Hosting

Our hosting is designed specifically for business websites. It ensures your site stays online, performs well, and remains protected from common threats. We use Australian-based servers with fast speeds, robust infrastructure, and proactive management.

 

Dedicated CPU, Memory and IP

Unlike shared hosting environments that can slow your site down, we provide dedicated resources for every website. That means:

• Dedicated CPU and memory allocation
• Your own unique IP address
  This ensures your website performance isn’t impacted by other users or noisy neighbours.

 

Web Application Firewall (WAF)

Your site is protected around the clock by an advanced Web Application Firewall. It helps block malicious traffic, prevent hacking attempts, and detect malware threats before they become a problem.

 

Daily Backups

Your data is automatically backed up every day. If anything goes wrong, accidental deletions, updates that break functionality, or other issues, there are multiple restore points available.

 

What’s Not Included

While we offer premium hosting, some services fall outside of what is included in your hosting fee.

 

Plugins

Plugins are small software components that add functionality to your website (e.g. contact forms, sliders, e-commerce). These are often available through third parties and require regular updates for security and compatibility reasons. Plugins can also attract additional fees; sometimes these will be subscription-based.

Important:

• We do not automatically update plugins as part of your hosting.
• Automatically updating plugins can break website functionality or cause downtime.
• Plugin updates need to be done manually and carefully, with full testing after each update.
• If plugin maintenance is needed and you’re not on our monthly plan, this work will be charged at our standard hourly rate.

 

Website Updates

Website software (e.g. WordPress, themes, plugins) must be kept up to date to maintain security and performance. Unmonitored website themes, plugins and core software updates are often some of the main reasons websites go down.

Hosting does not include:

• WordPress core updates
• Theme updates
• Plugin updates
• Testing after updates

These tasks are covered in our Website Care Plan or can be completed as-needed at our hourly rate.

 

Domains

A domain is your website’s address (e.g. yourbusiness.com.au).
Clients are responsible for:

• Registering and renewing their website domain name
• Keeping the domain billing and contact details up to date with their provider
• Ensuring domain-related emails (e.g. renewal reminders) are not missed

We can provide advice and guidance, but we do not manage domains as part of hosting.

Please note: If your domain expires or is lost due to non-renewal or management issues, any work required to recover, reinstate, or transfer it, including liaising with registrars or domain providers, is not included in your hosting plan and will be billed at our standard hourly rate.

 

Billing

• Hosting is billed on a monthly or annual basis in advance.
• Invoices must be paid within 7 days of the issue date.
• Failure to pay may result in:
  • Suspension of services
  • Additional reactivation fees
  • Termination of hosting after 45 days overdue

 

Cancellation

You can cancel your hosting service at any time with 30 days’ written notice.

• Written notice is to be provided to accounts@61design.com.au
• No refunds are provided for unused portions of the hosting term
• If you require assistance migrating your website to another host, we can provide a backup file or assist (hourly fees will apply)

 

Opt in: Website Care Plan – $135 + GST/month

To take care of all of those items that are not included as part of hosting, we offer a proactive monthly maintenance service:

 

What’s Included:

Each month, we perform the following checks and updates:

• Security Scan: Check for signs of hacking or breaches
• Speed & Performance Monitoring: Ensure your site loads efficiently
• Security Feature Review: Confirm all tools and protections are up to date
• Plugin Updates: Manually update plugins to stable versions and test for issues
• Blacklist Check: Ensure your domain is not flagged by spam/malware lists
• Monthly Summary Email: A summary email detailing any work completed and any key findings. You’ll have peace of mind knowing your site is well-maintained and any issues are caught early.

• Cost: $135 + GST/month
• Billing: Invoices are provided monthly for payment
• Cancellation: Cancel anytime with 30 days’ notice